{"slug":"employee-productivity","title":"AI for employee productivity","intro":"Banks that say they give staff AI tools, such as assistants and copilots.","keywords":["productivity","employees","staff","copilot","assistant tools"],"year":2025,"numbers":{"n":24,"total":270,"pct":0.0889},"trend":[{"year":2022,"n":0,"total":298,"pct":0},{"year":2023,"n":0,"total":297,"pct":0},{"year":2024,"n":5,"total":284,"pct":0.0176},{"year":2025,"n":24,"total":270,"pct":0.0889}],"banks":[{"slug":"bank-of-hawaii-corp","name":"Bank of Hawaii Corp","state":"HI","size_group":"$1B to $50B","max_detail":3,"quote":{"passage_id":"0000046195-26-000015-77dc964b3727","quote":"in 2025 we rolled out three training modules for employees to complete in order to gain access to our artificial intelligence (“AI”) tool Microsoft Co-Pilot.","link":"https://www.sec.gov/Archives/edgar/data/46195/000004619526000015/boh-20251231.htm#:~:text=islands%20and%20the%20West%20Pacific%20assisting%20our%20employees,artificial%20intelligence%20%28%E2%80%9CAI%E2%80%9D%29%20tool%20Microsoft%20Co%2DPilot.","mention_words":"Using AI now","detail_words":"Concrete example"}},{"slug":"bank-of-marin-bancorp","name":"Bank of Marin Bancorp","state":"CA","size_group":"$1B to $50B","max_detail":3,"quote":{"passage_id":"0001403475-26-000018-facebf4cb7c0","quote":"The Company’s deployment of artificial intelligence at this time is generally limited to internally focused, assistive productivity tools such as Microsoft Copilot.","link":"https://www.sec.gov/Archives/edgar/data/1403475/000140347526000018/bmrc-20251231.htm#:~:text=The%20Company%20or%20its%20third%2Dparty%20vendors%2C%20clients%20or,property%20considerations%2C%20potential%20bias%2C%20and%20cybersecurity.","mention_words":"Using AI now","detail_words":"Concrete example"}},{"slug":"fifth-third-bancorp","name":"Fifth Third Bancorp","state":"OH","size_group":"$50B and above","max_detail":3,"quote":{"passage_id":"0000035527-26-000124-e21300cce0a1","quote":"Fifth Third launched a comprehensive platform designed to deliver leadership development content and experiences for leaders at all levels. Several new development offerings were launched, including generative Artificial Intelligence (“AI”) training","link":"https://www.sec.gov/Archives/edgar/data/35527/000003552726000124/fitb-20251231.htm#:~:text=In%202025%2C%20Fifth%20Third%20launched%20a%20comprehensive%20platform,the%20organization.%20Fifth%20Third%20leaders%20participated","mention_words":"Using AI now","detail_words":"Concrete example"}},{"slug":"us-bancorp-de","name":"U.S. Bancorp","state":"MN","size_group":"$50B and above","max_detail":3,"quote":{"passage_id":"0000036104-26-000011-a564cd6b7195","quote":"The Company also launched an “AI Essentials Channel” on Skills Academy, which is designed to help team members build skills in effectively using Company-approved artificial intelligence tools in their daily work.","link":"https://www.sec.gov/Archives/edgar/data/36104/000003610426000011/usb-20251231.htm#:~:text=As%20part%20of%20its%20talent%20strategy%2C%20the%20Company,development%20and%20customer%20and%20business%20needs.","mention_words":"Using AI now","detail_words":"Concrete example"}},{"slug":"1st-source-corp","name":"1ST Source Corp","state":"IN","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0000034782-26-000011-7c5fb51d412f","quote":"We are in the early stages of incorporating AI into our business activities to increase employee productivity. We have not yet deployed AI-driven systems in critical decision-making or client-facing processes.","link":"https://www.sec.gov/Archives/edgar/data/34782/000003478226000011/source-20251231.htm#:~:text=In%20addition%2C%20our%20implementation%20of%20certain%20new%20technologies%2C,exposure%20to%20legal%20or%20regulatory%20proceedings.","mention_words":"Testing or planning AI","detail_words":"Names an area"}},{"slug":"bancorp-inc","name":"Bancorp, Inc.","state":"DE","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001295401-26-000002-f50ec5adebd7","quote":"We continue to invest in our infrastructure, with a focus on investing in automation and AI tools to gain cost efficiency and increase productivity of our people and platform","link":"https://www.sec.gov/Archives/edgar/data/1295401/000129540126000002/tbbk-20251231x10k.htm#:~:text=Historically%2C%20we%20have%20made%20significant%20investments%20in%20our,affecting%20our%20relationships%20with%20our%20customers.","mention_words":"Testing or planning AI","detail_words":"Names an area"}},{"slug":"bank-of-new-york-mellon-corp","name":"Bank of New York Mellon Corp","state":"NY","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0001390777-26-000033-60f5b87f6fbb","quote":"In 2025 we built out our AI training offerings so all employees can develop this important","link":"https://www.sec.gov/Archives/edgar/data/1390777/000139077726000033/bk-20251231.htm#:~:text=At%20key%20career%20transition%20points%2C%20from%20internship%20to,all%20employees%20can%20develop%20this%20important","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"cnb-financial-corp-pa","name":"CNB Financial Corp","state":"PA","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0000736772-26-000031-9a4d2c858a25","quote":"We have begun to utilize AI technologies in various aspects of our business, including internal training material creation.","link":"https://www.sec.gov/Archives/edgar/data/736772/000073677226000031/ccne-20251231.htm#:~:text=We%20have%20begun%20to%20utilize%20AI%20technologies%20in,could%20expose%20us%20to%20legal%20risks.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"chain-bridge-bancorp-inc","name":"Chain Bridge Bancorp Inc","state":"VA","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001628280-26-020177-cefc66c523a3","quote":"These AI technologies assist in drafting documents and communications, conducting research, and enhancing operational efficiency.","link":"https://www.sec.gov/Archives/edgar/data/1392272/000162828026020177/chnbrdg-20251231.htm#:~:text=configurations%2C%20prompts%2C%20or%20projects%20%28such%20as%20custom%20GPTS,may%20directly%20or%20indirectly%20impact%20us.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"choiceone-financial-services-inc","name":"Choiceone Financial Services Inc","state":"MI","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001193125-26-105046-5846386aa1a0","quote":"we are experimenting with automation and AI‑driven solutions designed to modernize processes to augment the ability for our existing staff to manage our growth","link":"https://www.sec.gov/Archives/edgar/data/803164/000119312526105046/cofs-20251231.htm#:~:text=Noninterest%20expense%20increased%20by%20%2454.0%20million%20for%20the,existing%20staff%20to%20manage%20our%20growth.","mention_words":"Testing or planning AI","detail_words":"Names an area"}},{"slug":"citizens-financial-group-inc-ri","name":"Citizens Financial Group Inc","state":"RI","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0000759944-26-000028-23007ce26690","quote":"By leveraging artificial intelligence and advanced learning platforms we are accelerating personalized learning and building capacity for skill development.","link":"https://www.sec.gov/Archives/edgar/data/759944/000075994426000028/cfg-20251231.htm#:~:text=Continuous%20learning%20and%20a%20growth%20mindset%20are%20essential,pathways%20for%20critical%20and%20emerging%20skills.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"customers-bancorp-inc","name":"Customers Bancorp, Inc.","state":"PA","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001488813-26-000029-f92c1f54c6bc","quote":"In 2025, the Bank launched enterprise-wide training covering foundational AI concepts, responsible-use protocols, and real-world applications tailored to business needs. These initiatives have already generated measurable efficiencies and continue to accelerate the integration of AI into core","link":"https://www.sec.gov/Archives/edgar/data/1488813/000148881326000029/cubi-20251231.htm#:~:text=%E2%80%A2Artificial%20Intelligence%20Proficiency%20and%20Enablement%20%E2%80%93%20The%20Bank,into%20core%20processes%20across%20business%20lines.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"fnb-corp-pa","name":"F.N.B. Corporation","state":"PA","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0000037808-26-000007-7e6ff9e168db","quote":"We rely heavily on a broad range of quantitative models, advanced analytics, AI, and generative AI technologies across multiple areas of our operations, including credit decisioning, fraud detection, risk monitoring, customer engagement, productivity enhancement and internal operational processes.","link":"https://www.sec.gov/Archives/edgar/data/37808/000003780826000007/fnb-20251231.htm#:~:text=We%20rely%20heavily%20on%20a%20broad%20range%20of,which%20we%20may%20have%20limited%20visibility.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"fb-financial-corp","name":"FB Financial Corp","state":"TN","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001649749-26-000012-68cd7058140a","quote":"Our current use of AI is confined to controlled, non‑critical administrative or productivity‑support purposes, such as research assistance, drafting, and data summarization.","link":"https://www.sec.gov/Archives/edgar/data/1649749/000164974926000012/fbk-20251231.htm#:~:text=We%20make%20limited%20use%20of%20artificial%20intelligence%20technologies%2C,third%E2%80%91party%20software%20and%20services%20we%20use.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"finwise-bancorp","name":"Finwise Bancorp","state":"UT","size_group":"Under $1B","max_detail":2,"quote":{"passage_id":"0001856365-26-000006-d169c026cb44","quote":"We use generative AI for certain tasks like document drafting and data analysis, with an implementation of strict controls to protect customer data. Third-party AI assists us in cybersecurity, fraud detection, and code review, while our own agents handle compliance, policy analysis, and workflow","link":"https://www.sec.gov/Archives/edgar/data/1856365/000185636526000006/finw-20251231.htm#:~:text=We%20selectively%20employ%20AI%20through%20productivity%20tools%2C%20third%2Dparty,risks%20and%20challenges%20to%20our%20business.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"first-bancorp-inc-me","name":"First Bancorp, Inc","state":"ME","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0000765207-26-000067-b4ac55f242e5","quote":"Currently employees have access to generative AI applications for limited productivity and research purposes.","link":"https://www.sec.gov/Archives/edgar/data/765207/000076520726000067/fnlc-20251231.htm#:~:text=As%20a%20result%20of%20recent%20innovations%20related%20to,and%20risks%20associated%20with%20AI%20technologies.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"first-business-financial-services-inc","name":"First Business Financial Services, Inc.","state":"WI","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001193125-26-071523-629dc46ae9ac","quote":"Provided employees with extensive artificial intelligence tools training to enhance productivity and proficiency, modernize workflows, and improve operational efficiency across the Company.","link":"https://www.sec.gov/Archives/edgar/data/1521951/000119312526071523/fbiz-20251231.htm#:~:text=Provided%20employees%20with%20extensive%20artificial%20intelligence%20tools%20training,improve%20operational%20efficiency%20across%20the%20Company.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"hancock-whitney-corp","name":"Hancock Whitney Corp","state":"MS","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001193125-26-077903-2dfaf046322b","quote":"We are in the early stages of incorporating AI into our business activities to increase employee productivity. We have not yet deployed AI-driven systems in critical decision-making or client-facing processes.","link":"https://www.sec.gov/Archives/edgar/data/750577/000119312526077903/hwc-20251231.htm#:~:text=We%20are%20in%20the%20early%20stages%20of%20incorporating,order%20requires%20relevant%20persons%20and%20bodies","mention_words":"Sees AI as a risk","detail_words":"Names an area"}},{"slug":"midland-states-bancorp-inc","name":"Midland States Bancorp, Inc.","state":"IL","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001466026-26-000020-f3d566de3e65","quote":"This includes development in areas such as generative artificial intelligence, robotic process automation, process improvement, and data-informed decision-making.","link":"https://www.sec.gov/Archives/edgar/data/1466026/000146602626000020/msbi-20251231.htm#:~:text=We%20are%20focused%20on%20building%20the%20skills%20and,automation%2C%20process%20improvement%2C%20and%20data%2Dinformed%20decision%2Dmaking.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"northern-trust-corp","name":"Northern Trust Corp","state":"IL","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0000073124-26-000016-2565ba683121","quote":"Northern Trust uses a variety of machine learning and artificial intelligence (AI) solutions to process transactional activity more efficiently and to mitigate risk. These uses currently include, among others, digitizing documents, detecting anomalous, fraudulent transactions and training services","link":"https://www.sec.gov/Archives/edgar/data/73124/000007312426000016/ntrs-20251231.htm#:~:text=Northern%20Trust%20uses%20a%20variety%20of%20machine%20learning,training%20services%20teams%20on%20operational%20processes.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"ofg-bancorp","name":"OFG Bancorp","state":"PR","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001030469-26-000008-486c9f5113e3","quote":"a self-service platform powered by AI that provides real time analytics, insights, recommended actions, and learning tools focused on expectations, recognition, collaboration, and development","link":"https://www.sec.gov/Archives/edgar/data/1030469/000103046926000008/ofg-20251231.htm#:~:text=Leaders%20are%20supported%20through%20a%20self%2Dservice%20platform%20powered,connect%20them%20to%20broader%20business%20outcomes.","mention_words":"Using AI now","detail_words":"Names an area"}},{"slug":"republic-bancorp-inc-ky","name":"Republic Bancorp Inc","state":"KY","size_group":"$1B to $50B","max_detail":2,"quote":{"passage_id":"0001104659-26-024523-b17f600d3542","quote":"The evolving federal “AI Action Plan” and related regulatory initiatives could increase compliance costs, constrain the Company’s use of AI, and expose the Company to new legal, operational, and reputational risks.","link":"https://www.sec.gov/Archives/edgar/data/921557/000110465926024523/rbcaa-20251231x10k.htm#:~:text=The%20evolving%20federal%20%E2%80%9CAI%20Action%20Plan%E2%80%9D%20and%20related,develop%2C%20deploy%2C%20and%20oversee%20AI%2Denabled%20systems.","mention_words":"Sees AI as a risk","detail_words":"Names an area"}},{"slug":"webster-financial-corp","name":"Webster Financial Corp","state":"CT","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0000801337-26-000008-d8639256e56c","quote":"We are in the early stages of incorporating AI into our business activities to increase employee productivity. We have not yet deployed AI-driven systems in critical decision-making or client-facing processes.","link":"https://www.sec.gov/Archives/edgar/data/801337/000080133726000008/wbs-20251231.htm#:~:text=We%20are%20in%20the%20early%20stages%20of%20incorporating,AI%20presents%20a%20number%20of%20risks","mention_words":"Sees AI as a risk","detail_words":"Names an area"}},{"slug":"zions-bancorporation-national-association-ut","name":"Zions Bancorporation, National Association","state":"UT","size_group":"$50B and above","max_detail":2,"quote":{"passage_id":"0000109380-26-000046-a035d895c685","quote":"we utilize certain AI solutions to support, inform, or augment decision-making and client interactions, with all final actions subject to human oversight and review","link":"https://www.sec.gov/Archives/edgar/data/109380/000010938026000046/zions-20251231.htm#:~:text=We%20are%20in%20the%20early%20stages%20of%20integrating,which%20could%20indirectly%20impact%20our%20business.","mention_words":"Using AI now","detail_words":"Names an area"}}]}