In short. In its 2025 annual report, Camden National Corp mentions AI in 4 passages. It lists AI as a risk, but the report does not say how AI is controlled. Compared with banks of its size, it gives more detail than most.
In the 2025 annual reportThe yearly report a listed company files with the SEC, called a 10-K. It describes the business, its risks and its results.
Mentions AI
Yes
4 passages
Highest detail levelHow specific a passage is about AI at this bank. General: could be in any bank's report. Names an area: says where AI is used or how it is controlled. Concrete example: names a tool or vendor, gives a number, a date or a result.
Names an area
What it says
Sees AI as a risk
Kinds of AI named
Machine learning
How AI is controlled
Not described
AI in its annual reports over time
What this shows
How many passages about AI each annual report contains, 2022 to 2025, by what they say.
What it means
0 passages in 2022, 4 passages in 2025.
How to read it
Each bar is a report year, split by what the passages say. Hover or tap a bar for the count.
Where it comes from
Banks' annual reports (10-K) filed with the SEC, up to 6 Oct 2026. How we did this
Passages about AI in Camden National Corp's annual reports, by report year.Show as a table
Report year
Using or planning AI
Explains how AI is controlled
Sees AI as a risk
Other mentions
2022
2022
2022
2022
2023
2023
2023
2023
2024
2024
2024
2024
2025
2025
2025
2025
Compared with banks of its size
What this shows
This bank's 2025 annual report next to all 221 banks of its size ($1B to $50B).
What it means
Its most specific passage is "Names an area"; for banks of its size the typical level is "General".
How to read it
Yes or no for this bank; the share of banks of the same size for comparison.
Where it comes from
Banks' annual reports (10-K) filed with the SEC, up to 6 Oct 2026. How we did this
In the 2025 report
This bank
Banks of its size
Using AI now
No
26 of 221 (12%)
Explains how AI is controlled
No
55 of 221 (25%)
Sees AI as a risk
Yes
184 of 221 (83%)
Mentions generative AI
No
112 of 221 (51%)
Mentions AI agents
No
18 of 221 (8%)
What changed from 2024
0 passages new in the 2025 report, 0 passages from the 2024 report no longer there.
Every passage about AI
What this shows
All 9 passages about AI in this bank's annual reports, quarterly reports and earnings materials since 2023, newest first.
What it means
0 passages say the bank is using AI now.
How to read it
Highlighted words are the terms that matched. Labels show what each passage says. Follow the link to read it in the filing.
Where it comes from
Banks' annual reports (10-K), quarterly reports (10-Q) and earnings materials (8-K) filed with the SEC. How we did this
Annual report, report year 2025 filed 6 Mar 2026
In addition, our success depends, in part, on our ability to adapt products and services to changing industry standards. There is increasing pressure to provide products and services at lower prices. Lower prices can reduce our net interest margin and revenues from fee-based products and services. The adoption of new or emerging technologies, such as blockchain and artificial intelligence, or further developments in current technologies may require us to make substantial expenditures to modify or adapt our existing products and services to remain competitive. These and other capital investments in our businesses may not produce expected growth in earnings anticipated at the time of the expenditure. We might not be successful in developing or introducing new products and services, adapting to changing customer preferences and spending and saving habits (which may be altered significantly and suddenly), achieving market acceptance of our products and services, or sufficiently developing and maintaining loyal customer relationships.
Information security risks continue to increase, in part because of the proliferation of new technologies, including artificial intelligence (“AI”), ongoing work-from-home arrangements, the use of the Internet and telecommunications technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties, some of which may be linked to terrorist organizations or hostile foreign governments. We have expended substantial resources to protect our systems and, as cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our systems or to investigate and remediate vulnerabilities. System enhancements and updates may also create risks associated with implementing and integrating new systems. Due to the complexity and interconnectedness of information technology systems, the process of enhancing our systems can itself create a risk of systems disruptions and security issues. Failure to properly utilize system enhancements that are implemented in the future could result in impairment charges and could result in significant costs to remediate or replace the defective components. In addition, we may incur significant training, licensing, maintenance, consulting and amortization expenses during and after systems implementations, and any such costs may continue for an extended period of time.
The financial services industry is constantly undergoing technological changes, with frequent introductions of new technology-driven products and services. Our future success will depend, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands for convenience, as well as to create additional efficiencies in our operations. To compete effectively, the Company may use new and evolving technologies, including AI and machine learning, to help improve its customer service, marketing, and products or to automate certain business decisions or risk management practices, such as fraud identification. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. Failure to successfully implement and integrate future system enhancements could adversely impact the ability to provide timely and accurate financial information in compliance with legal and regulatory requirements, which could result in sanctions from regulatory authorities. Such sanctions could include fines and suspension of trading in our stock, among others. In addition, future system enhancements could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs associated with the implementation as well as ongoing operations. Furthermore, legal and regulatory requirements relating to new technologies such as AI are evolving rapidly, and the inability to predict how this regulation will take shape and the absence of a uniform regulatory framework for AI may present unforeseen challenges in applying and relying on existing compliance systems. Complying with such requirements could increase expenses and exposure to legal or regulatory proceedings.
Sees AI as a riskDetail: Names an areaMachine learningSame as last year
Technology Risk, including Cybersecurity. Technology Risk, including risk relating to artificial intelligence and other emerging or developing technologies, is the risk of financial loss, disruption or damage to the reputation of an organization resulting from the failure of its information technology systems, weak computing infrastructure, or a breach of information technology systems. Technology and cybersecurity risk could materialize in a variety of ways, such as unpatched or vulnerable computing systems, deliberate and unauthorized breaches of security to gain access to information systems, unintentional or accidental breaches of security, operational information technology risks due to factors such as poor system integrity, weak computing infrastructure and/or a weak Cybersecurity protection program.
In addition, our success depends, in part, on our ability to adapt products and services to changing industry standards. There is increasing pressure to provide products and services at lower prices. Lower prices can reduce our net interest margin and revenues from fee-based products and services. The adoption of new or emerging technologies, such as blockchain and artificial intelligence, or further developments in current technologies may require us to make substantial expenditures to modify or adapt our existing products and services to remain competitive. These and other capital investments in our businesses may not produce expected growth in earnings anticipated at the time of the expenditure. We might not be successful in developing or introducing new products and services, adapting to changing customer preferences and spending and saving habits (which may be altered significantly and suddenly), achieving market acceptance of our products and services, or sufficiently developing and maintaining loyal customer relationships.
Information security risks continue to increase, in part because of the proliferation of new technologies, including artificial intelligence (“AI”), ongoing work-from-home arrangements, the use of the Internet and telecommunications technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties, some of which may be linked to terrorist organizations or hostile foreign governments. We have expended substantial resources to protect our systems and, as cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our systems or to investigate and remediate vulnerabilities. System enhancements and updates may also create risks associated with implementing and integrating new systems. Due to the complexity and interconnectedness of information technology systems, the process of enhancing our systems can itself create a risk of systems disruptions and security issues. Failure to properly utilize system enhancements that are implemented in the future could result in impairment charges and could result in significant costs to remediate or replace the defective components. In addition, we may incur significant training, licensing, maintenance, consulting and amortization expenses during and after systems implementations, and any such costs may continue for an extended period of time.
The financial services industry is constantly undergoing technological changes, with frequent introductions of new technology-driven products and services. Our future success will depend, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands for convenience, as well as to create additional efficiencies in our operations. To compete effectively, the Company may use new and evolving technologies, including AI and machine learning, to help improve its customer service, marketing, and products or to automate certain business decisions or risk management practices, such as fraud identification. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. Failure to successfully implement and integrate future system enhancements could adversely impact the ability to provide timely and accurate financial information in compliance with legal and regulatory requirements, which could result in sanctions from regulatory authorities. Such sanctions could include fines and suspension of trading in our stock, among others. In addition, future system enhancements could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs associated with the implementation as well as ongoing operations. Furthermore, legal and regulatory requirements relating to new technologies such as AI are evolving rapidly, and the inability to predict how this regulation will take shape and the absence of a uniform regulatory framework for AI may present unforeseen challenges in applying and relying on existing compliance systems. Complying with such requirements could increase expenses and exposure to legal or regulatory proceedings.
Sees AI as a riskDetail: Names an areaMachine learningNew this year
Technology Risk, including Cybersecurity. Technology Risk, including risk relating to artificial intelligence and other emerging or developing technologies, is the risk of financial loss, disruption or damage to the reputation of an organization resulting from the failure of its information technology systems, weak computing infrastructure, or a breach of information technology systems. Technology and cybersecurity risk could materialize in a variety of ways, such as unpatched or vulnerable computing systems, deliberate and unauthorized breaches of security to gain access to information systems, unintentional or accidental breaches of security, operational information technology risks due to factors such as poor system integrity, weak computing infrastructure and/or a weak Cybersecurity protection program.
In addition, our success depends, in part, on our ability to adapt products and services to changing industry standards. There is increasing pressure to provide products and services at lower prices. Lower prices can reduce our net interest margin and revenues from fee-based products and services. The adoption of new or emerging technologies, such as blockchain and artificial intelligence, or further developments in current technologies may require us to make substantial expenditures to modify or adapt our existing products and services to remain competitive. These and other capital investments in our businesses may not produce expected growth in earnings anticipated at the time of the expenditure. We might not be successful in developing or introducing new products and services, adapting to changing customer preferences and spending and saving habits (which may be altered significantly and suddenly), achieving market acceptance of our products and services, or sufficiently developing and maintaining loyal customer relationships.
12 passages in legal noticesThe forward-looking statements notice at the start or end of a filing. It often lists AI among many risks. It is never counted., not counted
•changes in information technology and other operational risks, including cybersecurity and artificial intelligence, that require increased capital spending and introduce additional risk;
and related litigation; increased competitive pressures, including continued industry consolidation and the increased financial services provided by non-banks; inflation; deterioration in the value of Camden National's investment securities; commercial real estate vacancies and their impact on the ability of borrowers to repay loans; changes in consumer spending and savings habits; volatility in the securities markets that could adversely affect the value or credit quality of the Company’s assets, impairment of goodwill, or the availability and terms of funding necessary to meet the Company’s liquidity needs; changes in information technology and other operational risks, including cybersecurity and artificial intelligence, that require increased capital spending and introduce additional risk; changes in tax, banking, securities and insurance laws and regulations; the outcome of pending and future litigation and governmental proceedings, including tax-related examinations and other matters; changes in accounting policies, practices and standards; the effects of climate change on the Company and its customers, borrowers or service providers; the effects of civil unrest, international hostilities, including the continuation of conflict in the Middle East, or other geopolitical events; the effects of epidemics and pandemics; turmoil and volatility in the financial services industry; actions taken by governmental agencies to stabilize the financial system and the effectiveness of such actions; increases in deposit insurance assessments due to bank failures; changes to regulatory capital requirements; questions about the soundness of one or more financial institutions with which the Company does business; changes in the securities markets and other risks and uncertainties disclosed in Camden National’s Annual Report on Form 10-K for the year ended December 31, 2025, as updated by other filings with the Securities and Exchange Commission ("SEC"). Factors other than these risks could also materially affect the Company's financial results and performance, and readers should not consider the risks described above to be a comprehensive description of all potential risks and uncertainties that affect the Company. Readers should not place undue reliance on the Company's forward-looking statements.Camden National does not have any obligation to update forward-looking statements.
These risks and uncertainties include: weakness in the United States economy in general and the regional and local economies within the North ern New England region, which could result in a deterioration of credit quality, an increase in the allowance for credit losses or a reduced demand for the Compa ny’s credit or fee -based products and services; changes in trade, monetary, and fiscal policies and laws, including Federal Reserve interest rate policies or the i mposition of tariffs or retaliatory tariffs and related litigation; inflation, interest rate, market, and monetary fluctuations; competitive pressures, including continued i ndustry consolidation and the increased financial services provided by non -banks; deterioration in the value of the Company's investment securities; commercial real est ate vacancies and their impact on the ability of borrowers to repay their loans; volatility in the securities markets that could adversely affect the value or cred it quality of the Company’s assets, impairment of goodwill, or the availability and terms of funding necessary to meet the Company’s liquidity needs; changes in information technology and other operational risks, including cybersecurity and artificial intelligence, that require increased capital spending and introduce additional risk; c hanges in consumer spending and savings habits; changes in tax, banking, securities and insurance laws and regulations; the outcome of pending and future litigation and governmental proceedings, including tax-related examinations and other matters; changes in accounting policies, practices and standards; the effects of climate chan ge on the Company and its customers, borrowers or service providers; the effects of civil unrest, international hostilities, including the continuation of conflic t in the Middle East, or other geopolitical events; the effects of epidemics and pandemics; turmoil and volatility in the financial services industry; actions taken by governmen tal agencies to stabilize the financial system and the effectiveness of such actions; increases in deposit insurance assessments due to bank failures; changes to reg ulatory capital requirements; questions about the soundness of one or more financial institutions with which the Company does business; and the risks and uncertainti es discussed in more detail in the “Risk Factors” section of the Company’s Annual Report on Form 10 -K for the year ended December 31, 2025, and subsequent filings with t he Securities and Exchange Commission (the “SEC”).
Deepening customer relationships and driving engagement through digital innovation • Embedded financial wellness tools within digital banking to increase engagement and deliver value -added insights • Launched Round -Up , enabling customers to seamlessly save or donate through everyday debit card transactions • Capturing growth in younger demographics through purpose -built, digital -first solutions like Family Wallet Technology and Innovation: Enhancing Growth and Efficiency 77 Scaling Productivity and Efficiency through strong Automation and AI production • Scaled automation is already delivering results with 140+ bots processing ~5 million transactions annually and generating 70,000+ hours of cumulative capacity • AI builds on a strong enterprise foundation of business intelligence, process automation, and data governance • Internally developed AI tools are improving accuracy, decision support, and banker productivity • Together, data, automation, and AI are reducing cost to serve while improving speed, consistency, and customer experience
•changes in information technology and other operational risks, including cybersecurity and artificial intelligence, that require increased capital spending and introduce additional risk;
•changes in information technology and other operational risks, including cybersecurity and artificial intelligence, that require increased capital spending and introduce additional risk;
Growing relationships via seamless digital and self-service solutions • 131% increase in consumer accounts originated digitally YoY • 6% increase in mobile users YoY • 11% increase in digital engagement among customers under 45 YoY Driving Innovation Across our Business 7 Scaling enterprise for operational excellence and superior service • Over 143 Bots in production, processing 5 million items, saving over 74,000+ hours • “Cam” our AI phone banking assistant, resolves over 60% of customer inquiries, delivering convenience and efficiency • Introducing “PrepWise”: AI-Powered insights, developed in-house, to streamline customer prep time by delivering essential insights: o customer relationship overviews o product recommendations o AI-generated talking points All in one place to empower bankers to build stronger relationships and drive more meaningful conversations. • Strengthening customer connections with personalized, advice-driven engagement • Delivering seamless human and digital interactions that set us apart • Leveraging data and technology for speed, value, and efficiency • Embracing intelligent automation to meet evolving business needs faster Innovation Fuels Customer-Centric Growth 8
Growing relationships via seamless digital and self-service solutions • 131% increase in consumer accounts originated digitally YoY • 6% increase in mobile users YoY • 11% increase in digital engagement among customers under 45 YoY Driving Innovation Across our Business 7 Scaling enterprise for operational excellence and superior service • Over 143 Bots in production, processing 5 million items, saving over 74,000+ hours • “Cam” our AI phone banking assistant, resolves over 60% of customer inquiries, delivering convenience and efficiency • Introducing “PrepWise”: AI-Powered insights, developed in-house, to streamline customer prep time by delivering essential insights: o customer relationship overviews o product recommendations o AI-generated talking points All in one place to empower bankers to build stronger relationships and drive more meaningful conversations. • Strengthening customer connections with personalized, advice-driven engagement • Delivering seamless human and digital interactions that set us apart • Leveraging data and technology for speed, value, and efficiency • Embracing intelligent automation to meet evolving business needs faster Innovation Fuels Customer-Centric Growth 8
8 *iOS Apple rating Driving greater digital adoption and utilization through expanded self-service capabilities • 6% increase in mobile users YoY • 4.6 out of 5 mobile app rating* • 41% increase in Money Manager adoption YoY • 182% increase in the number of Zelle customers transacting since 4Q21 adoption Driving Innovation Across our Business Bolstering Wealth Management with an exceptional service model • AUM building momentum • Launched a NEW Wealth operating system and client online access platform • Released a NEW Wealth mobile app that clients can access from anywhere at any time • Providing Wealth Management’s thought leadership and best thinking through various customer channels to continue driving traction • Over 130 bots in production, processing 3 million items, saving over 50,000+ hours • New state-of-the-art online account opening platform scheduled to go live at year-end, set to grow and immediately fund new customer checking accounts • “Cam” our AI phone banking assistant, serves our customers at their convenience, containing >60% of customer inquiries • Invested in optimizing the mortgage platform to drive customer experience and improve cycle time Advancing technology for greater efficiency and enhanced customer experience 7
9 Advancing technology for greater efficiency and customer experience • Near 2 million bots in production • New state-of-the-art mobile and online account opening platform scheduled to go live at year-end • Introduced “Cam,” a phone banking assistant that utilizes AI to better serve customers at their convenience • Invested in optimizing the mortgage platform to drive customer experience and improve cycle time *iOS Apple rating Driving greater digital adoption and utilization • 6% increase in mobile users YoY • 4.6 out of 5 mobile app rating* • 41% increase in Money Manager adoption YoY • 182% increase in the number of Zelle customers transacting since 4Q21 adoption Driving Innovation Across our Business Bolstering Wealth Management • Launched a NEW Wealth operating system and client online access platform • Released a NEW Wealth mobile app that clients can access from anywhere at any time • Providing Wealth Management’s thought leadership and best thinking through various customer channels to continue driving traction 9
6 Current Priorities and Recent Actions 6 Priorities Recent Actions Earnings Credit Quality Corporate Responsibility Human Capital & Customers • Optimize net interest margin • Expand presence in southern ME, MA & NH • Expand small business market share • Prudent expense management • Investments in process and technology for future efficiency and scale • Disciplined loan pricing and deposit generation • New interest rate swap strategies • Re-engineered business processes • Implemented AI technology to enhance customer service • Investing in RPA technology • Continue disciplined credit underwriting • Actively identify and manage signs of credit concerns within loan portfolio • Monitor and stress test various portfolio concentrations • Introduced new credit monitoring techniques • Enhanced process for prompt management of weakening credits • Identifying opportunities for additional agency lending • Monitor ESG benchmarking to peer companies • Continue to develop an ESG strategic roadmap • Promote organizational diversity • Initiated ESG peer benchmarking • Engaged third-party consultant to develop a strategic roadmap • Introduced a board-approved diversity core value and statement • Develop and retain top talent • Employee engagement • Enhance customer experience through digital channels • New internal training program for SVP’s • Enhancing ESG-related disclosures • Maintaining a digital roadmap
7 Current Priorities and Recent Actions Priorities Recent Actions Earnings Credit Quality Corporate Responsibility Human Capital & Customers • Optimize net interest margin • Expand presence in southern ME, MA & NH • Expand small business market share • Prudent expense management • Investments in process and technology for future efficiency and scale • Disciplined loan pricing and deposit generation • New swap strategies to promote near-term asset sensitivity • Re-engineered business processes • Implementing AI technology to enhance customer service • Continue investment into RPA technology • Continue disciplined credit underwriting • Actively identify and manage signs of credit concerns within loan portfolio • Monitor and stress test various portfolio concentrations • Introduced new credit monitoring techniques • Enhanced process for prompt management of weakening credits • Identifying opportunities for additional agency lending • Monitor ESG benchmarking to peer companies • Develop an ESG strategic roadmap • Promote organizational diversity • Initiated ESG peer benchmarking • Engaged third-party consultant to develop a strategic roadmap • Introduced a board-approved diversity core value and statement • Develop and retain top talent • Employee engagement • Enhance customer experience through digital channels • Enhancing ESG-related disclosures • New internal training program for SVP’s • Maintaining a digital roadmap